*Say “yes” if you’d like to donate to a specific pillar or advertised project. Say “no” if you’d like to donate to our general fund that divides funds among each pillar as we see fit.
Donor rewards management, monitoring and tracking in CRM system. Manage all CRM system and data activities. Ensure ongoing data integrity and system functionality. Work closely with Financial Lead for Quickbooks integration. Reports to the IT/Process Director. This is a paid role as a contractor. Time commitment would be 12 hours per month.
Key Activities:
• Own, plan and manage donor care activities for WCF.
• Ensure that donors receive the appropriate thank you’s based on their level of contributions. Some get stickers, plaques, other gifts and hand signed thank you cards.
• Audit data in Neon CRM system: Update phone numbers, addresses, email addresses. Includes donors or volunteers.
• Technical management of the system being key contact for NEON the vendor and all board members.
• Manage PCI Compliance and DKIM Settings in Neon
• Working with various board members in setting up or deleting programs in alignment with what will be presented on our website.
• Attend regular meetings with various board members as needed including IT/Process Direction, Marketing Director, Financial Director.
